Charity shop worker says resellers returning bulk purchases is diabolical

A former charity shop worker named Meg posted a TikTok saying some resellers buy items to list online and then return unsold goods in bulk for refunds, which she said can harm the shop. Commenters largely agreed, with several saying they would re-donate rather than request refunds.

A former charity shop worker, identified as Meg, posted a video on TikTok describing a practice she finds harmful to charity shops. She said some resellers buy items to list on sites like Vinted and eBay and then return unsold goods for refunds. Meg distinguished those cases from ordinary single-item returns by typical shoppers. She also noted that refunds can affect daily sales totals and add pressure on staff who face targets. Key points: - Meg posted a TikTok claiming some resellers list charity shop finds online and return unsold items for refunds. - She said bulk returns can reduce a shop's daily sales total and create extra pressure on staff because of sales targets. - She clarified that small returns by ordinary shoppers, such as a single top that does not fit, are not the issue. - Many commenters on the post agreed and said they would re-donate items rather than seek refunds. - Some resellers on the thread said they re-donate items that do not sell within a set period. Summary: The post has prompted discussion about how resale practices can intersect with charity shop operations, particularly around refunds and staff targets. Undetermined at this time.